Terms of Service & Conditions of Use

The Market Timing Report / Cycles Analysis Ltd

Last Updated: 27 May 2026   |   Registered in England & Wales   |   support@cyclesanalysis.com

These Terms of Service (“Terms”) constitute a legally binding agreement between you (“Subscriber,” “User,” “you,” or “your”) and Cycles Analysis Ltd (“Company,” “we,” “us,” or “our”), the publisher of The Market Timing Report and all related products, platforms, digital content, and services (collectively, the “Services”). These Terms apply to all purchases, subscriptions, and access to our Services, whether through our website, email, or any affiliated or partner distribution channel.

1. Definitions

For the purposes of these Terms, the following definitions apply:

• “Services” means all subscription-based reports, one-off reports, courses, platforms, training materials, and digital content published by Cycles Analysis Ltd, including but not limited to The Market Timing Report, The Advanced Seasonality Platform, The Smart Money Platform, and associated training courses.
• “Subscription” means a recurring billing arrangement granting access to one or more of our Services for a defined period.
• “Subscriber” means any individual or entity that has purchased or activated access to any of our Services.
• “Billing Period” means the monthly, quarterly, or annual cycle to which a Subscriber's payment schedule is aligned.
• “Personal Data” has the meaning given to it under applicable data protection law, including the UK GDPR and EU GDPR.
• “Affiliate Partner” means any third-party individual or organisation authorised to promote or distribute our Services under a commission-based arrangement.

2. Eligibility & Acceptance

By purchasing, accessing, or otherwise using our Services, you represent and warrant that:

• You are at least 18 years of age (or the age of legal majority in your jurisdiction, whichever is higher);
• You have the legal capacity to enter into a binding contract;
• You are not prohibited from receiving or using our Services under the laws of any applicable jurisdiction;
• All information you provide to us is accurate, current, and complete.

If you are subscribing on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms, and references to “you” shall include that entity.

3. Subscription Billing & Automatic Renewal

3.1 Automatic Renewal

All subscriptions automatically renew at the end of each Billing Period (monthly, quarterly, or annually, as applicable) unless you cancel prior to the renewal date. Renewal is charged at the then-current subscription rate. By subscribing, you authorise us to charge your payment method on a recurring basis without further authorisation for each renewal period.

3.2 Price Changes

We reserve the right to modify subscription pricing. We will provide you with no less than 30 days' written notice of any price change via email to the address associated with your account. Your continued subscription following the notice period constitutes acceptance of the new pricing. You may cancel at any time before the price change takes effect.

3.3 Payment Failure

If a payment fails, we will attempt to collect payment up to three (3) times over a reasonable period. If payment remains unsuccessful, your access to the Services may be suspended or terminated. Reactivation may require payment of outstanding amounts.

3.4 Bank & Currency Charges

You are solely responsible for any bank fees, foreign transaction fees, currency conversion charges, or other charges imposed by your financial institution in connection with payments to us. We are not responsible for and will not reimburse such charges.

4. Refund Policy, Trial Periods & Final Sales

4.1 Market Timing Report — 28-Day Money-Back Guarantee

The standard Market Timing Report subscription includes a 28-day money-back guarantee for first-time subscribers, subject to the following conditions:

• The refund request must be submitted within 28 calendar days of the initial purchase date.
• Requests must be made by email to support@cyclesanalysis.com. Verbal requests, social media messages, or unsubscribe link actions do not constitute a valid refund request.
• Only one refund per subscriber household or entity is permitted under this guarantee.
• The guarantee applies only to direct purchases of the standard Market Timing Report subscription at the regular (non-promotional) price.

The 28-day money-back guarantee does not apply to:

• Purchases made through special promotions or discounted pricing;
• Purchases made through Affiliate Partners;
• One-off or limited-edition reports;
• Renewals of existing subscriptions.

After 28 days, no refunds are available on subscription fees already billed. This policy does not affect any statutory consumer rights you may have under applicable law (including the UK Consumer Rights Act 2015 or equivalent legislation in your jurisdiction).

4.2 Non-Refundable Products — Final Sale

The following products and services are sold on a final-sale basis. No refunds, credits, or trials are offered. Due to the nature of digital information products, access is granted immediately upon payment, and no cooling-off period applies (or you expressly waive such right where applicable law permits):

• Market Timing Report Trading Course
• Master Traders Course
• Smart Money Platform
• Advanced Seasonality Platform
• Elite Package (or any bundled equivalent)
• Canadian Dollar Report (no monthly updates edition)
• Grain Reports (Corn, Wheat, Soybeans)
• One-off or limited-edition reports, including those sold via email promotions
• All other standalone digital products, courses, and services not expressly stated otherwise

4.3 Statutory Rights

Nothing in these Terms limits or excludes any statutory rights you may have as a consumer under the law of your country of residence. Where your local law provides consumer protections that cannot be contractually waived (including cooling-off rights under the EU Consumer Rights Directive or UK Consumer Contracts Regulations), those rights continue to apply.

5. Affiliate & Promotional Sales

Purchases made through Affiliate Partners are subject to the same Terms except as follows:

• No refunds or money-back guarantees apply to any purchase made through an Affiliate Partner, regardless of the product purchased, due to irrevocable commission structures.
• Any promotional terms advertised by an Affiliate Partner are subject to these Terms and do not override them.
• We are not responsible for representations or warranties made by Affiliate Partners that exceed or conflict with those stated herein.

6. Cancellation Procedure

6.1 How to Cancel

To cancel your subscription, you must send a written cancellation request by email to support@cyclesanalysis.com. Your email should include your full name and the email address associated with your account. We will confirm cancellation by return email within 5 business days.

6.2 Important: Do Not Use the Email Unsubscribe Link to Cancel

6.3 Effect of Cancellation

Upon cancellation:

• You will retain access to the Services until the end of your current paid Billing Period.
• No further charges will be made after cancellation is confirmed.
• Access to all platforms, reports, training, and materials will terminate at the end of the Billing Period.
• No partial-period refunds will be issued for the remaining unused portion of a paid Billing Period.

6.4 Company-Initiated Termination

We reserve the right to suspend or terminate your access to the Services immediately, without notice or refund, where:

• You breach any provision of these Terms;
• We reasonably suspect fraudulent, abusive, or unlawful conduct;
• You engage in any unauthorised reproduction or distribution of our content.

In cases where we terminate your account for reasons other than breach, we will provide a pro-rata refund of any prepaid subscription amounts for the remaining Billing Period, where permitted by law.

7. Delivery & Communications

7.1 Report Delivery

Reports are typically delivered by email on or before the first trading day of each month. If you do not receive a report by the first trading day of the applicable month, you must notify us promptly at support@cyclesanalysis.com. We will investigate and re-send the report as soon as practicable.

7.2 Delivery Responsibility

To ensure delivery, you are responsible for:

• Adding support@cyclesanalysis.com and andy@cyclesanalysis.com to your email whitelist or approved senders list;
• Ensuring your email account and any spam or junk filters are configured to receive our communications;
• Keeping your email address current in our system.

We are not liable for non-delivery caused by spam filters, full inboxes, incorrect email addresses, or other factors within your control.

7.3 Marketing Communications

We may send you marketing and promotional communications on the basis of a contractual relationship or legitimate interest, in accordance with applicable law. You may opt out of marketing communications at any time by using the unsubscribe link in any marketing email, or by contacting support@cyclesanalysis.com. Opting out of marketing will not affect service-related communications.

8. Intellectual Property & Permitted Use

8.1 Ownership

All content, reports, analyses, data, graphics, software, platform interfaces, training materials, and other materials published or made available through the Services are the exclusive intellectual property of Cycles Analysis Ltd and are protected by UK and international copyright, database, and other intellectual property laws. All rights are reserved.

8.2 Licence to Use

Subject to your compliance with these Terms and payment of applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable licence to access and use the Services for your own personal, non-commercial purposes during the active subscription period.

8.3 Prohibited Activities

You must not, without our prior written consent:

• Reproduce, copy, republish, upload, post, transmit, or distribute any part of the Services or content by any means;
• Share, resell, rent, sublicence, or transfer access to the Services or content to any third party;
• Use the content for any commercial purpose, including incorporation into products or services for sale;
• Remove or alter any copyright, trademark, or proprietary notice;
• Use automated tools (bots, scrapers, crawlers) to access or collect content from the Services;
• Circumvent any technological protection measures applied to the Services.

Breach of this section may result in immediate termination of access and legal action. Permission requests should be directed to support@cyclesanalysis.com.

9. Educational Purpose, No Financial Advice & Risk Disclosure

9.1 Educational Publisher

Cycles Analysis Ltd is a research and educational publisher. We are not authorised or regulated by the Financial Conduct Authority (FCA) or any equivalent regulatory body in any jurisdiction to provide financial advice, investment advice, or any other regulated financial service.

9.2 No Advice

All content published through the Services is provided for general informational and educational purposes only. Nothing in the Services constitutes or should be construed as:

• Financial advice or a financial promotion;
• Investment advice or a recommendation to buy, sell, or hold any security, commodity, currency, or other financial instrument;
• Legal, tax, accounting, or other professional advice.

Any references to markets, securities, commodities, price levels, or trading strategies are illustrative only. You must not rely on our content as the sole basis for any investment or financial decision.

9.3 Risk Disclosure

By using the Services, you acknowledge that you understand these risks and that you assume sole and full responsibility for any decisions or actions taken based on content accessed through the Services. If you are not qualified or experienced to assess market risk, you must seek advice from an appropriately regulated and qualified professional before making any investment decision.

10. Conflicts of Interest

Cycles Analysis Ltd, its directors, affiliates, employees, contractors, or associates may from time to time hold positions (long or short) in financial instruments or markets discussed in the Services, for their own accounts. We are under no obligation to disclose the existence, size, or direction of any specific position we may hold at any time. This does not constitute financial advice or a recommendation.

11. Limitation of Liability

To the fullest extent permitted by applicable law:

• The Services are provided “as is” and “as available” without warranties of any kind, express or implied, including but not limited to warranties of accuracy, completeness, fitness for a particular purpose, or non-infringement.
• We do not guarantee uninterrupted, error-free, or secure access to the Services.
• We shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising from or related to your use of or inability to use the Services, including but not limited to loss of profits, data, goodwill, or other intangible losses.
• Our total aggregate liability to you for any claims arising under or in connection with these Terms shall not exceed the total subscription fees paid by you in the 12 months preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.

12. Force Majeure & Business Continuity

12.1 General Force Majeure

We shall not be in breach of these Terms or liable for any delay or failure to perform our obligations if such delay or failure results from events beyond our reasonable control, including but not limited to acts of God, natural disasters, pandemic, war, civil unrest, cyberattack, power failure, or telecommunications failure. In such circumstances, we will use reasonable endeavours to notify you and to resume performance as soon as reasonably practicable.

12.2 Incapacity of Key Personnel

In the event that Andrew Pancholi (principal analyst) is temporarily incapacitated and unable to publish the Services:

• Publication may be delayed until such time as he is able to resume.
• Any prepaid subscription periods will be extended by one month for each calendar month in which a report is not published.

In the event of Andrew Pancholi's death or permanent inability to continue publication, resulting in cessation of the Services:

• All active subscriptions will be cancelled with immediate effect.
• No refunds will be issued for prepaid subscription fees, except as required by applicable law.
• We will use reasonable endeavours to notify all subscribers by email of any such cessation.

13. Privacy, Data Protection & GDPR Compliance

13.1 Data Controller

Cycles Analysis Ltd acts as data controller in respect of Personal Data collected in connection with the Services. We are committed to compliance with the UK General Data Protection Regulation (UK GDPR), the EU General Data Protection Regulation (EU GDPR 2016/679), and all applicable data protection legislation.

13.2 Categories of Personal Data Collected

We may collect and process the following categories of Personal Data:

• Identity data: full name, username, or similar identifier;
• Contact data: email address, telephone number, and postal address;
• Financial data: billing information, payment card details (processed by our payment processor — we do not store full card details), and transaction history;
• Technical data: IP address, browser type, operating system, access logs;
• Usage data: information about how you use our website and Services;
• Communications data: records of correspondence with our support team.

13.3 Lawful Basis for Processing

We process your Personal Data under one or more of the following lawful bases:

• Performance of a contract: to provide the Services you have purchased and manage your account;
• Legal obligation: to comply with applicable laws, including tax, anti-money-laundering, and consumer protection obligations;
• Legitimate interests: to send you relevant marketing communications, improve our Services, and detect/prevent fraud (where not overridden by your interests or rights);
• Consent: where you have given explicit consent (e.g., to receive certain types of marketing communications — withdrawable at any time).

13.4 How We Use Your Personal Data

We use your Personal Data to:

• Set up and manage your account;
• Process payments and manage billing;
• Deliver the Services you have subscribed to;
• Send you service notifications, including reports and support correspondence;
• Send you marketing communications (where lawful and not opted out);
• Comply with legal and regulatory obligations;
• Detect, investigate, and prevent fraud and other unlawful activity;
• Enforce these Terms.

13.5 Data Sharing

We do not sell, rent, or trade your Personal Data to third parties. We may share your data with:

• Payment processors: for the purpose of processing transactions (subject to their own privacy policies and security standards);
• Email service providers: to deliver communications to you;
• IT and platform service providers: for hosting, security, and operational support;
• Legal and professional advisers: where necessary to obtain advice or to protect our legal rights;
• Regulatory or law enforcement authorities: where required by law, court order, or lawful request.

All third-party processors are required by contract to process your data only for specified purposes and in accordance with applicable data protection law.

13.6 International Data Transfers

Your Personal Data may be transferred to and stored in countries outside the United Kingdom or European Economic Area (EEA), including jurisdictions that may not provide the same level of data protection as your home country. Where such transfers occur, we rely on one or more of the following safeguards:

• Standard Contractual Clauses (SCCs) approved by the UK Information Commissioner or European Commission;
• Adequacy decisions recognising the destination country as providing an equivalent level of data protection;
• Other legally recognised transfer mechanisms as appropriate.

13.7 Data Retention

We retain your Personal Data only for as long as necessary for the purposes for which it was collected, or as required by law. Typical retention periods are:

• Account and subscription data: retained for the duration of your subscription and for 7 years thereafter (to comply with tax and accounting obligations);
• Transaction records: 7 years from the date of the transaction;
• Marketing preferences and opt-out records: until you request deletion or until 3 years after your last interaction with us;
• Support correspondence: 3 years from the date of the correspondence.

When data is no longer required, it is securely deleted or anonymised.

13.8 Your Data Subject Rights

Depending on your jurisdiction and applicable law, you have the following rights regarding your Personal Data:

• Right of access: to receive a copy of the Personal Data we hold about you;
• Right to rectification: to have inaccurate or incomplete data corrected;
• Right to erasure (“right to be forgotten”): to request deletion of your data in certain circumstances;
• Right to restrict processing: to limit how we use your data in certain circumstances;
• Right to data portability: to receive your data in a structured, machine-readable format;
• Right to object: to object to processing based on legitimate interests, including for direct marketing;
• Right to withdraw consent: to withdraw consent at any time, without affecting the lawfulness of prior processing;
• Rights relating to automated decision-making: to request human review of automated decisions that significantly affect you.

To exercise any of these rights, please submit a written request to support@cyclesanalysis.com. We will respond within 30 days (or within any shorter timeframe required by applicable law). We may need to verify your identity before processing your request.

If you are dissatisfied with how we handle your Personal Data, you have the right to lodge a complaint with your relevant data protection supervisory authority. In the United Kingdom, this is the Information Commissioner's Office (ICO) at www.ico.org.uk. In the EU, you may contact the supervisory authority in your country of residence.

13.9 Cookies

Our website may use cookies and similar tracking technologies. Please refer to our Cookie Policy on our website for full details of the cookies we use and how to manage them.

14. Security

We implement appropriate technical and organisational security measures to protect your Personal Data and account against unauthorised access, loss, destruction, or alteration. However, no internet transmission or electronic storage is completely secure. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. Please notify us immediately at support@cyclesanalysis.com if you suspect any unauthorised access to your account.

15. Complaints Procedure

If you have a complaint about our Services, billing, or any aspect of our conduct, please contact us in the first instance at support@cyclesanalysis.com. We will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. We are committed to resolving complaints fairly and transparently.

16. Governing Law & Dispute Resolution

16.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict-of-laws principles.

16.2 Jurisdiction

Subject to clause 16.3, any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland, Northern Ireland, or any EU member state, you retain the right to bring proceedings in the courts of your place of residence.

16.3 Alternative Dispute Resolution

We are committed to resolving disputes with subscribers without recourse to litigation where possible. If a dispute cannot be resolved through our complaints procedure (clause 15), either party may propose resolution through an independent mediator or accredited Alternative Dispute Resolution (ADR) scheme. Participation in ADR is voluntary for both parties unless required by applicable law.

17. Modifications to These Terms

We reserve the right to modify these Terms at any time. Where changes are material, we will provide you with at least 30 days' written notice by email to the address associated with your account, or by posting a prominent notice on our website. Your continued use of the Services after the expiry of the notice period constitutes acceptance of the updated Terms. If you do not accept the changes, you may cancel your subscription in accordance with clause 6 before the changes take effect.

18. Severability

If any provision of these Terms is found by a court of competent jurisdiction to be invalid, unlawful, or unenforceable, that provision shall be severed from these Terms and the remaining provisions shall continue in full force and effect to the maximum extent permitted by law.

19. Entire Agreement

These Terms, together with our Privacy Policy and Cookie Policy (each incorporated by reference), constitute the entire agreement between you and Cycles Analysis Ltd with respect to the Services and supersede all prior agreements, representations, and understandings of any kind.

20. Waiver

No failure or delay by us in exercising any right or remedy under these Terms shall operate as a waiver of that right or remedy. No single or partial exercise of any right or remedy shall prevent any further or other exercise of that right or remedy.

21. Contact Information

For all enquiries, cancellations, refund requests, data subject requests, or complaints, please contact us at:

By purchasing or using any of our Services, you confirm you have read, understood, and agreed to these Terms in their entirety.

© 2026 Cycles Analysis Ltd. All rights reserved.